When does a franchisor go too far when recruiting franchisees?
In the judgment of the Court of Appeal of Arnhem-Leeuwarden on 5 February 2019, ECLI:NL:GHARL:2019:1024 the issue was whether the franchisor had acted impermissibly when recruiting the franchisees. The franchisor, Otto Simon, was accused of persuading the franchisees to enter into a franchise agreement for the exploitation of the Top1Toys through misleading texts on the franchisor’s website.
The franchisees are particularly concerned with the following passages on the website:
The franchisees emphasized that the franchisor is the expert in this case and that they could simply rely on the statements on the website.
The Court finds that the text on the franchisor’s website is aimed at potential franchisees and that therefore the assessment of whether this publication is misleading must be based on the knowledge and imagination of an averagely informed and observant (prospective) entrepreneur. The average commercial public should be aware of, and therefore not be influenced by, the fact that advertising often has a certain exaggeration. Against the background of those principles, the court does not consider the statements on the website of the franchisor to be misleading.
mr. AW Dolphin – franchise lawyer
Ludwig & Van Dam Franchise attorneys, franchise legal advice. Do you want to respond? Go to dolphijn@ludwigvandam.nl
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Other messages
The AD of September 14, 2016, mr. Alex Dolphijn of Ludwig & Van Dam about wanting to share with franchisees in the online revenue of franchisor web shops.
The AD of September 14, 2016, mr. Alex Dolphijn of Ludwig & Van Dam about wanting to share with franchisees in the online revenue of franchisor web shops.
Interview Mr. Alex W. Dolphijn at BNR Nieuwsradio about the further escalation of Bruna’s long-running conflict with its franchisees
Interview Mr. Alex W. Dolphijn at BNR Nieuwsradio about the further escalation of Bruna's long-running conflict with its franchisees
Front page of Het Financieele Dagblad and on page 3 dated 8 September 2016; mr. Alex Dolphijn of Ludwig & Van Dam about the further escalation of Bruna’s long-running conflict with its franchisees.
Front page of Het Financieele Dagblad and on page 3 dated 8 September 2016; mr. Alex Dolphijn of Ludwig & Van Dam about the further escalation of Bruna's long-running conflict with its franchisee
Stone in the pond on forecasting issues – September 6, 2016 – mr. DL van Dam
Stone in the pond in forecasting issues
Stone in the pond in forecasting issues
As of July 1, 2016, an important amendment to the law came into force.
Supermarket letter – 15
Radical turnaround in forecasting problems.