Duty of care franchisor in the pre-contractual phase
The District Court of Limburg ruled on 6 April 2017, ECLI:NL:RBLIM:2016:2843, that the franchisor has a duty of care towards the prospective franchisee in the pre-contractual phase. This means that the franchisor is also obliged in the pre-contractual phase to provide assistance and advice to a prospective franchisee. The Court of Appeal of ‘s-Hertogenbosch upheld the judgment on 17 April 2018, ECLI:NL:GHSHE:2018:1607.
The prospective franchisee had entered into a confidentiality agreement with a franchisor. This includes, among other things, that the aspiring franchisee will keep all information that comes to his knowledge in this context confidential from third parties and that the information provided will not be used in such a way that the interests of other parties involved will be harmed.
Subsequently, the prospective franchisee was provided with an operating forecast showing that the gross margins in the first 3 years amounted to between 27% and 29%. Inquiries with the Franchise Council show that the average margins of other franchisees over the previous 3 years are between 23.3% and 26.9%.
The aspiring franchisee breaks off negotiations at the last minute to enter into a franchise agreement and then contracts with a competing franchisor organization. This abort took place as a result of the fact that the gross margins of other franchisees of this franchisor turned out to be lower than had initially been predicted by the franchisor to the prospective franchisee.
According to the Court of Appeal, the backgrounds of the parties also play a (limited) role and the franchisor’s vision is also not followed in the position that the prospective franchisee should not have broken off the negotiations. Although the parties had jointly found a suitable building to exploit the franchise company, the prospective franchisee did not act unlawfully by going into business with a competing franchisor organization after the negotiations had broken off.
This ruling shows that, particularly in situations where a prospective franchisee will find himself in a dependent position, the franchisor must ensure that it provides the necessary assistance and advice. With the conclusion of a letter of intent or preliminary agreement, other than just a non-disclosure agreement, the duty of care can be regulated in the negotiation process, which is recommended.
mr. AW Dolphijn – franchise lawyer
Ludwig & Van Dam Franchise attorneys, franchise legal advice. Do you want to respond? Go to dolphijn@ludwigvandam.nl .
Other messages
The (in)validity of a post-contractual non-competition clause in a franchise agreement: analogy with employment law?
On 5 September 2017, the District Court of Gelderland, ECLI:NL:RBGEL:2017:4565, rendered a judgment on, among other things, the question of whether Bruna, as a franchisor, could invoke the prohibition for a
Column Franchise+ – mr. J Sterk: “Court orders fast food chain to extend franchise agreement
The case is set to begin this year. For years, the franchisee has been refusing to sign the new franchise agreement that was offered with renewal, as it would lead to a deterioration of his legal position
Not a valid non-compete clause for franchisee
On 18 November 2016, the interim relief judge of the Central Netherlands District Court, ECLI:NL:RBMNE:2016:7754, rendered a judgment in the issue concerning whether the franchisee was held
Franchise & Law No. 5 – Acquisition Fraud and Franchising Act
The Acquisition Fraud Act came into effect on 1 July 2016. This includes amendments to Section 6:194 of the Dutch Civil Code.
Does a franchisee have to accept a new model franchise agreement?
On 31 March 2017, the District Court of Rotterdam, ECLI:NL:RBROT:2017:2457, ruled in interlocutory proceedings on the question whether franchisor Bram Ladage had complied with the franchise agreement with its franchisee.
Mandatory (market-based) purchase prices for franchisees
To what extent can a franchisor change agreements about the (market) purchase prices of the goods that the franchisees are obliged to purchase?