Column Franchise+ – Franchisor acts unlawfully by providing a forecast through a third party
Disputes about forecasts between franchisor and franchisee remain a hot topic in franchising. After the Street-One judgment, it seems that franchisors feel safe by letting third parties draw up the forecasts, preferably on behalf of the franchisee himself. But is this correct?
The well-known Street-One judgment emphasized that a franchisor acts unlawfully towards the franchisee if a franchisor independently conducts research in a careless manner and, as a result, provides incorrect results to the franchisee. However, if a third party – not on his behalf – has drawn up a prognosis, he is in principle not liable unless the franchisor is aware of errors and has failed to communicate these errors to the franchisee.
Recently, the court once again shed light on a prognosis issue. The franchisee has entered into the franchise agreement on the basis of forecasts provided to him, which forecasts are far from being fulfilled.
The financial calculations with regard to the expected turnover have been provided to the franchisee by an administrative office and therefore a third party. There is discussion between the parties as to who is the client for the preparation of these turnover forecasts.
Because the competition was not sufficiently taken into account in the turnover forecasts and, moreover, a comparison was made with three other franchise locations that were not representative for the determination of the turnover forecasts for the franchisee, this constitutes an incorrect location investigation and the franchisor is therefore acting unlawfully towards the franchisee.
Although a trend has emerged as a result of the Street-One Judgment whereby franchisors outsource the preparation of turnover forecasts to third parties and/or the drawing up of these turnover forecasts is commissioned (at least on paper) by the franchisee, this is not always evident sufficient to avoid liability.
In short, as a franchisor you are not automatically exempt from liability if it provides (unsound) forecasts to the franchisee via a third party that the franchisor has not engaged. A franchisor must also act carefully when providing information to this third party.
Click here for the published article.
mr. M. Munnik – franchise lawyer
Ludwig & Van Dam Franchise attorneys, franchise legal advice. Do you want to respond? Go to munnik@ludwigvandam.nl .
Other messages
Ludwig & Van Dam Legal Franchise Statistics 2018
Ludwig & Van Dam attorneys are the only periodic publishers of franchise statistics on franchise disputes based on all published court decisions.
Ludwig & Van Dam in De Nationale Franchisegids 2018
The basis of a franchise relationship is the franchise agreement. This contains a number of conditions that the parties must comply with.
Ludwig & Van Dam Advocaten exhibitor (no. 2) at the franchise fair Onderneem ‘t! dated 19 & 20 April 2018
For more information click on the link below:
Duty of care franchisor in the pre-contractual phase
The District Court of Limburg ruled on 6 April 2017, ECLI:NL:RBLIM:2016:2843, that the franchisor has a duty of care towards the prospective franchisee in the pre-contractual phase.
Franchisee avoids joint and several liability in private
In a judgment of 28 March 2018, ECLI:NL:RBROT:2018:2913, the District Court of Rotterdam ruled on the meaning of the clause in the franchise agreement stipulating that