Privacy and Cookie Statement

Personal data is processed in the context of the services provided by Ludwig & Van Dam Advocaten BV (“ Ludwig & Van Dam ”). The term ‘personal data’ means all information about an identified or identifiable natural person. When processing personal data in the context of the services of Ludwig & Van Dam, Ludwig & Van Dam qualifies as the controller within the meaning of the General Data Protection Regulation (EU) 2016/679 (“ GDPR ”). You will find the contact details of Ludwig & Van Dam below:

Ludwig & Van Dam Advocaten BV
Parklaan 44
3016 BC Rotterdam
010 – 241 57 77
info@ludwigvandam.nl

Which personal data does Ludwig & Van Dam process?

Clients

Ludwig & Van Dam can process the following (categories of) personal data of (contact persons of) clients :

Name and address details (surname, first names, initials, title, gender, address, postal code, place of residence) as provided by the client;
Other (contact) data (telephone number, e-mail address and similar data required for communication) as provided by the client;
Information with a view to handling a case or settling a dispute, including information regarding the counterparty and third parties, as provided by the client, a counterparty and/or a third party or obtained from a public source, see also below under “Third parties”;
Data with a view to calculating and recording fees and expenses, making payments and collecting claims, including the bank account number as provided by the client;
Other information obtained from a public source (such as the Trade Register, the Chamber of Commerce and the Land Registry) or provided to us by third parties in the context of handling a case or settling a dispute;
Other client data the processing of which is required under or necessary to comply with applicable laws or regulations, the Regulation on the legal profession and the code of conduct for attorneys, such as, under certain circumstances, the processing of certain data regarding proof of identity and the maintaining a former client list.

Suppliers

Ludwig & Van Dam may process the following (categories of) personal data of persons from whom Ludwig & Van Dam purchases products or services or who work for these suppliers (hereinafter: “ suppliers ”):

Name and address details (surname, first names, initials, title, gender, address, postal code, place of residence) as provided by the supplier;
Other contact details (telephone number, e-mail address and similar data required for communication) as provided by the supplier;
Data for the purpose of placing orders, purchasing services; calculating and recording fees and expenses and making payments and collecting receivables, including the bank account number as provided by the supplier;
Other data from suppliers whose processing is required by or necessary to comply with any applicable law or regulation.

Applicants

Ludwig & Van Dam can process the following (categories of) personal data of applicants :

Name and address details (surname, first names, initials, title, gender, address, postal code, place of residence), as provided by the applicant;
Other contact details (telephone number, e-mail address and similar data required for communication) as provided by the applicant;
Nationality, date of birth as provided by applicant;
Availability, CV and employment history, education history (copies of diplomas, certificates, testimonials), motivation letter as provided by the applicant;
References as provided by the applicant or referee, information regarding the position applied for, notes from job interviews and written communication with the applicant.

Third parties

Ludwig & Van Dam processes the following (categories of) personal data of third parties (such as persons who are not clients whose personal data appear in the files, attorneys and other advisers with whom Ludwig & Van Dam has contact):

Name and address details (surname, first names, initials, title, gender, address, postal code, place of residence), insofar as made known to Ludwig & Van Dam;
Other contact details (telephone number, e-mail address and similar data required for communication), insofar as made known to Ludwig & Van Dam;
Information in connection with a visit to the website https://www.ludwigvandam.nl/ including the IP address, as further explained below under “ Cookies ”;
Data relating to electronic messages from or intended for third parties and data that are necessary to maintain contact with these third parties;
Other data from third parties obtained from a public source or provided to Ludwig & Van Dam by clients, counterparties or third parties in the context of handling a case or settling a dispute.

On what basis and for what purposes does Ludwig & Van Dam process your personal data?

Ludwig & Van Dam processes your personal data on the basis of one or more of the following legal bases:

When this is necessary for the performance of an agreement to which you are a party or to perform pre-contractual acts at your request;
When this is necessary to comply with a legal obligation;
When this is necessary to protect our legitimate interests or the interests of a third party;
With your

When Ludwig & Van Dam processes your personal data on the basis of your consent, Ludwig & Van Dam will request this from you separately. You may always withdraw your consent. Ludwig & Van Dam points out that the withdrawal of your consent does not affect the lawfulness of the processing of your personal data before the withdrawal of your consent.

Ludwig & Van Dam uses the above personal data for the purposes set out below, whereby it is indicated for each purpose on the basis of the above-mentioned basis (at to md) that Ludwig & Van Dam does this. When processing is based on the basis of ‘legitimate interest’, this interest is briefly explained. If you have specific questions about this, you can always contact us.

Purposes with associated principles :

to provide the requested legal services, including identifying the client and performing a conflict check to avoid conflicts of interest (a, b and c: being able to offer and improve the service, complying with the Regulation on the legal profession and the code of conduct for attorneys );
for the administration of Ludwig & Van Dam, including calculating or recording fees or benefits, income and expenses, paying and collecting claims (including engaging collection agencies or bailiffs) ( a, b and c: the interest to be able to keep a correct administration );
to be able to handle any complaints and disputes about the service ( a, b and c: to defend rights, to maintain and improve existing relationships through proper complaints handling, to improve the quality of the service and to comply with the Regulation to comply with the legal profession );
to provide you with access to our website and to keep track of user statistics of our website ( c: the importance of being able to offer you an optimized website );
to keep in touch with you and to communicate with you, for example through our newsletters; ( a, b, c: the importance of bringing the services of Ludwig & Van Dam to the attention of existing customers, d) ;
for processing your application ( a, b, c: our legitimate interest in assessing whether you are suitable for the vacancy and d: permission if you wish to remain in the portfolio for longer, see: “How long does Ludwig & Van Dam keep your personal data?” );
for placing orders or purchasing services ( a, b and c: the importance of being able to keep correct records );
for carrying out audits and other internal audits ( a, b and c: the importance of being able to keep correct records );
to comply with our legal and legal obligations, including the Regulation on the legal profession and the code of conduct for attorneys ( b, c: the importance of being able to comply with these obligations ).

To whom does Ludwig & Van Dam provide your personal data?

Ludwig & Van Dam does not provide your personal data to third parties (‘recipients’ within the meaning of privacy legislation), unless this is necessary for the proper implementation of the purposes described in this Privacy and Cookie Statement, when this is required by law or when you has given permission. The third parties to whom the personal data are made available are obliged to treat your personal data confidentially. If these parties are regarded as ‘processors’ within the meaning of privacy legislation, Ludwig & Van Dam will ensure that a processing agreement is concluded with these parties that meets the requirements set out in the GDPR. Third parties engaged by Ludwig & Van Dam who offer services as independent controllers are responsible for the (further) processing of your personal data for compliance with the applicable privacy legislation. You can think of accountants, civil-law notaries and parties that are called in to issue an opinion or an expert report.

Ludwig & Van Dam may share personal data of clients, suppliers, applicants and third parties with:

Suppliers (e.g. software suppliers, bailiffs, courier services, translation agencies, accountants, etc.);
Other parties, other attorneys or advisers in the context of the service;
Courts and government agencies;
Our legal successor(s) in the event that Ludwig & Van Dam is acquired by or merges with another company, for example through bankruptcy, and also with third parties involved in such proposed or actual business transaction;
Other parties, such as regulators and other authorities if required by law or with your consent.

For the purpose of providing services, Ludwig & Van Dam may transfer personal data to a recipient in a country outside the European Union that offers a lower level of protection of personal data than European legislation. In that case, Ludwig & Van Dam will ensure that such transfer of personal data is in accordance with the applicable laws and regulations, for example by concluding a model contract drawn up and approved for that purpose by the European Commission and checking whether additional measures have been taken. are necessary to ensure an adequate level of protection of your personal data. Please do not hesitate to contact us if you wish to receive more information about the appropriate or suitable safeguards in place for the transfer of your personal data outside the European Union or if you wish to receive a copy thereof.

Cookies

Our website www.ludwigvandam.nl uses cookies. Cookies are small text files that are placed on your computer, tablet or mobile phone (hereinafter collectively: “device”) via our website and are read when you use our website. Below you will find an explanation of the different types of cookies used on our website.

Functional cookies

Ludwig & Van Dam uses functional cookies, also known as necessary cookies. These cookies ensure that our website works properly.

We use the following functional cookies:

Name	Goal	Duration
privacy_embeds	This cookie remembers that we have informed you via the cookie banner that we use functional and analytical cookies on our website.	30 days

Analytical cookies

In order to be able to adapt our website to the wishes and interests of visitors and to offer you a pleasant website experience, we use analytical cookies.

Ludwig & Van Dam uses Google Analytics from Google LLC (“Google”). Google Analytics gives us insight into how our website is used. This concerns user statistics such as the number of different visitors, the pages that are visited a lot and the average duration of a visit. We receive information about how you use and interact with our website, the preferred language used to display our website and the amount of time you spend on our website. We also collect basic information related to the request made from your browser when you visit our website. This may include information about which device and browser type you are using, the screen resolution of your device, the operating system you are using, the date and time of your last visit, the length of your visit, the timestamp of the browser request, your IP address and basic HTTP header information (such as referral URL and user agent), information about the website you previously visited, as well as demographic and geographic information. We use Google Tag Manager to place and manage cookies and scripts.

We follow the Manual for privacy-friendly setup of Google Analytics of the Dutch Data Protection Authority. This means, among other things, that we have instructed Google to remove the last three digits of your IP address (so that it is difficult to trace the IP address to a specific visitor) and that we have changed the default settings to share data with Google, have turned off.

In addition, Ludwig & Van Dam has concluded a processing agreement with Google. We do not use other Google services in combination with the Google Analytics cookies. The limited information shared with Google through the use of Google Analytics is transferred to and stored by Google on servers in the United States.

We use the following analytical cookies:

Name	Goal	Duration
_go	This cookie is placed to collect statistics about the website with the aim of improving ease of use.	24 months
_gid	This cookie is used to distinguish different users of the website.	1 day
_hole	This cookie is used by Google Analytics to regulate request rate in order to increase the efficiency of network calls.	1 day

Delete cookies

Through your browser settings you can delete the cookies on your device and refuse the placing of new cookies. The way in which can differ per browser. Please review the cookie settings available in your specific web browser(s) for more information. The links below will take you directly to the manuals of commonly used browsers:

Google Chrome
Firefox
Internet Explorer
Edge
Safari and you will find more specific information for your Apple devices here .
Opera

Also, if you do not want Google Analytics data to be collected and used by Google, you can download and install the browser plug-in available at: https://tools.google.com/dlpage/gaoptout .

More information about cookies and the removal of cookies can also be found at the Consumers’ Association , via Consuwijzer and via http://www.youronlinechoices.eu/ .

How long does Ludwig & Van Dam store your personal data?

Ludwig & Van Dam does not store your personal data in an identifiable form for longer than is necessary to achieve the purposes stated in this Privacy and Cookie Statement. More specifically, Ludwig & Van Dam uses the following retention periods:

The files of the cases handled by Ludwig & Van Dam are kept in accordance with the Archiving Manual at the Law Firm of the Netherlands Bar Association for at least five years (and longer if required by law).
The personal data processed in the context of the Office Complaints Procedure will be deleted no later than two years after the complaint and/or the resulting legal proceedings have been settled.
When you receive our newsletter, we process the necessary personal data for as long as you wish to receive our newsletter. If you no longer appreciate our newsletter, you can unsubscribe at any time via the unsubscribe option that can be found in every newsletter or via the contact details as stated at the top of this Privacy and Cookie Statement.
The personal data that you provide to Ludwig & Van Dam for your application will be kept for four weeks after the end of the application procedure. When you join Ludwig & Van Dam, your personal data will become part of your personnel file.
Personal data collected pursuant to Article 52 of the General Law on State Taxes (AWR) must be administered, are kept for 7 years (from the end of the year in which the relevant data have lost their current importance for the (fiscal) business operations) in connection with the Ludwig & Van Dam ex Article 52 paragraph 4 AWR applicable fiscal retention obligation.

The specific retention periods mentioned above can be extended if legal retention obligations are/become applicable. Ludwig & Van Dam can also keep the personal data for longer if this is necessary to promote our legitimate interests, such as for the settlement of incidents and/or legal disputes. For more information about the retention periods regarding the use of cookies, please refer to the “Cookies” section of this Privacy and Cookie Statement.

Security

Ludwig & Van Dam has taken appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against loss, destruction, damage, modification or disclosure. For questions about the security of your personal data, or if you suspect or have indications of misuse, please contact info@ludwigvandam.nl .

Your privacy rights

You have the following rights with regard to the processing of your personal data by Ludwig & Van Dam:

the right to request whether Ludwig & Van Dam processes your personal data and, if so, to inspect your personal data and certain information about the processing of your personal data;
the right to rectification of your personal data if it is inaccurate or incomplete;
the right to have your personal data erased (“right to be forgotten”);
the right to object to the processing of your personal data or to restrict the processing of your personal data;
the right to withdraw consent to the processing of your personal data, if the processing is based on your consent;
the right to receive or hand over your personal data to a third party designated by you in a structured, commonly used and machine-readable format (“right to data portability”).

Ludwig & Van Dam does not use automated decision-making within the meaning of Art. 22 GDPR.

To exercise your rights, you can contact Ludwig & Van Dam via info@ludwigvandam.nl or by post via the contact details as stated at the beginning of this Privacy and Cookie Statement.

To prevent Ludwig & Van Dam from providing information to the wrong person, Ludwig & Van Dam may ask for additional information to verify your identity. In principle, Ludwig & Van Dam will inform you within one month of receipt of your request whether Ludwig & Van Dam can comply with your request. This period can be extended by two months in specific cases, e.g. in the case of a complex request. Ludwig & Van Dam will inform you about such an extension no later than one month after receipt of your request. Based on privacy legislation, Ludwig & Van Dam can refuse your request under certain circumstances. If this is the case, Ludwig & Van Dam will explain why. More information about your privacy rights can be found on the website of the Dutch Data Protection Authority .

Complaints

If you have a complaint about the processing of your personal data by Ludwig & Van Dam, Ludwig & Van Dam will try to resolve this with you. If this does not lead to the desired result, you have the right to submit a complaint to the competent supervisory authority. In the Netherlands this is the Dutch Data Protection Authority . If you live or work in another country of the European Union, you can submit a complaint to the supervisory authority in that country.

Amendments

This Privacy and Cookie Statement was last amended on February 13, 2022. Ludwig & Van Dam reserves the right to change this Privacy and Cookie Statement. The most recent version of this Privacy and Cookie Statement will always be posted on the website www.ludwigvandam.nl . If there are substantial changes that could significantly affect one or more parties involved, Ludwig & Van Dam strives to inform these parties immediately.